Widget Configuration

Customize the chatbot widget appearance, behavior, and features

Configure your chatbot's look and behavior from Config → Widget Settings.

Appearance

SettingDescriptionDefault
Primary ColorBrand color for buttons, links, and accents#6366f1
Bot NameName shown in the widget header"Assistant"
Greeting MessageFirst message visitors see when opening the chat"Hi! How can I help?"
Input PlaceholderPlaceholder text in the message input"Type a message..."
PositionBottom-right or bottom-left cornerBottom right
ThemeAuto (follows system), Light, or DarkAuto
Window HeightChat panel height in pixels (300–800)500
Launcher IconChat bubble or question mark iconChat
Avatar URLCustom avatar image for the botNone
Hide on MobileHide the widget on mobile devicesOff

AI Instructions

In Config → AI Instructions, you can provide custom instructions that shape how the AI responds:

You are a friendly support agent for Acme Store. Always be concise and helpful.
If someone asks about pricing, direct them to our pricing page.
Never discuss competitor products.

Instructions are included in every conversation and help the AI match your brand voice and policies.

Live Preview

The config page includes a live preview panel that shows how your widget will look with the current settings. Changes update the preview in real-time before you save.

Embed Code

After configuring your widget, copy the embed code from the domain Overview tab and add it to your website:

<script
  src="https://userboost.ai/widget.js"
  data-cid="YOUR_DOMAIN_ID"
  async
></script>